Post Contract Award
From the moment the deal is signed you and your trading partners have legal commitments to meet. The term ‘Business As Usual' is often applied to this stage of a commercial arrangement, when in truth the reality is that the activities in this phase are typically anything but usual, or what was expected.
Over the last 5 years there has been tremendous change in industry. Several of the ‘first' generation of outsourcing contracts have been re-tendered. Some have seen the incumbent supplier remain insitu, some have seen new suppliers come onboard, some have changed into multi-vendor arrangements, but all have asked for something different from the contract. It is important to remember that just because a deal has been signed it does not mean that the parties can immediately start to deliver the new commitments from Day One and as such the parties need to embark on a period of Transformation. This is a time of peak activity with a significantly higher than usual degree of risk, it is essential you have your contract drafted and managed by experienced practitioners of this key phase. When you are up against the clock, it is not the same as managing a contract in steady-state.
Our team has successfully managed some of the largest IT, Telecoms, BPO and infrastructure deals in the public and private sectors. We understand best practice post contract award and will work with your delivery teams and management to maximise your contracts
With our deep understanding of contracts we can advise on scope creep and ensure that a robust change control processes are in place and used correctly. We draft contractual correspondence and notices and advise on the strategy to adopt if issues arise. Whether you are looking for guidance on how to monitor and report contractual commitments and deliverables, seeking advice on matters of contract interpretation, looking for help in assessing the application of service level credits against a supplier's performance, requiring assistance with your Supply Chain, or you need Exit or Termination advice our team can guide you through the process, having done so themselves numerous times before.
We understand the demands of long-term deals and the importance of building and maintaining sound relationships with your trading partners. However, there may be time in any agreement when you need to formally issue a letter or notice to and our experience will guide you on the most pragmatic approach to take to best suit your particular situation.
